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Privacy Policy

Last Updated: April 12, 2026

At PlayZ Arcade, accessible from playzarcade.com, the privacy of our visitors is a top priority. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

When you create an account, post a comment, or contact us, we may collect:

  • Your email address and username (for registered accounts)
  • Display name you provide when commenting as a guest
  • Messages you send via our contact or support form

1.2 Information Collected Automatically

When you visit PlayZ Arcade, we and our third-party service providers automatically collect certain information, including:

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device identifiers and screen resolution
  • Gameplay activity (games played, recently played history)

1.3 Anonymous User Identifiers

To allow guests (non-registered users) to interact with content such as liking posts or leaving comments, we generate an anonymous user ID that is stored in your browser's localStorage. This identifier is unique to your browser and device but is not linked to any personally identifiable information. Clearing your browser data will remove this identifier.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control the use of non-essential cookies through our cookie consent banner. For a full list of cookies we use, please see our Cookie Policy.

Essential cookies (required for the site to function, such as authentication session cookies) are always active. Non-essential cookies (analytics, advertising) are only set after you give your consent.

3. Google Analytics

We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies and similar technologies to collect and analyze information about how visitors use our site, including pages viewed, session duration, geographic location, and device information.

The data collected is transmitted to and stored on Google's servers. Google may use this data to evaluate site usage and compile reports on website activity. Google's use of this data is governed by the Google Privacy Policy.

We implement Google Consent Mode v2. This means Google Analytics loads for all visitors but operates in a cookieless, anonymised mode when you have not consented to analytics cookies. In this mode, no identifying cookies are placed on your device; Google uses aggregate, modelled data to estimate traffic patterns while remaining GDPR-compliant. Full cookie-based analytics (including session tracking and demographic reports) are only enabled after you click Accept All in our cookie consent banner.

You can opt out of Google Analytics tracking at any time by:

4. Google AdSense and Advertising

We use Google AdSense, an advertising service provided by Google LLC, to display advertisements on our website. Google AdSense uses cookies, including the DoubleClick DART cookie, to serve ads based on your prior visits to our site and other sites on the internet. This allows Google and its partners to serve ads tailored to your interests.

You may opt out of personalised advertising by visiting Google Ads Settings or by visiting aboutads.info. You can also reject advertising cookies via our cookie consent banner.

For more information on how Google uses data from sites that use its services, visit: How Google uses data when you use our partners' sites or apps.

5. Supabase (Database and Authentication)

We use Supabase to manage user accounts, authentication, and database storage. When you register, log in, or interact with our platform, your data (including email address, username, and activity such as likes and comments) is stored securely in Supabase's managed infrastructure, hosted on AWS. Supabase is GDPR-compliant and does not use your data for advertising purposes.

Authentication sessions are managed via secure, HTTP-only cookies set by Supabase. These are essential cookies and cannot be disabled without logging out.

6. hCaptcha

We use hCaptcha (provided by Intuition Machines, Inc.) on certain forms including our login and sign-up pages to protect against spam and abuse. hCaptcha may collect information about your device, browser, and interactions with our site to determine whether you are a human user. This data is processed in accordance with the hCaptcha Privacy Policy.

7. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our website and services
  • Personalise your experience (recently played games, preferences)
  • Display relevant advertisements via Google AdSense
  • Analyse site traffic and usage patterns via Google Analytics
  • Respond to your enquiries and support requests
  • Detect and prevent fraud, spam, and abuse
  • Comply with legal obligations

8. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Google LLC — for analytics (GA4) and advertising (AdSense)
  • Supabase Inc. — for database and authentication services
  • Intuition Machines, Inc. — for hCaptcha bot protection
  • Cloudflare, Inc. — for content delivery and site security
  • Law enforcement or legal authorities — if required by law or to protect our rights

9. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Specifically:

  • Account data (email, username): retained until you request deletion
  • Comments and likes: retained until you request deletion or your account is closed
  • Anonymous user IDs (localStorage): stored in your browser until you clear browser data
  • Analytics data: retained by Google for up to 14 months per Google's standard retention
  • Log files: retained for up to 90 days for security and debugging purposes

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restriction: Request that we limit processing of your data
  • Right to Data Portability: Request your data in a portable format
  • Right to Object: Object to processing of your data for direct marketing or profiling
  • Right to Withdraw Consent: Withdraw consent for non-essential cookies at any time via our cookie consent banner

To exercise any of these rights, please contact us at support@playzarcade.com. We will respond within 30 days.

11. Children's Privacy

PlayZ Arcade is intended for general audiences. We do not knowingly collect personally identifiable information from children under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us immediately at support@playzarcade.com and we will take steps to remove that information promptly.

12. Third-Party Links

Our website may contain links to third-party websites, including game sources and external content. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: